At TaliaLoam, we strive to ensure your order is delivered safely, promptly, and reliably worldwide.

Order Processing

  • Orders are processed within 2 to 4 business days after confirmation. This includes verification, packaging, and preparing your order for shipment.
  • During high-demand periods, processing times may be longer. We will inform you if there are any significant delays.

Worldwide Delivery

  • We offer shipping to most countries worldwide.
  • Delivery times usually range from 7 to 15 business days, depending on your location and courier service.
  • Deliveries to remote or rural areas may take additional time. Customs clearance may also affect delivery speed.

Cash on Delivery (COD)

  • We accept only Cash on Delivery (COD) payments.
  • Payment in full is required at the time of delivery.
  • Please have the exact cash amount ready, as delivery agents may not carry change.
  • Orders will not be handed over without full payment.

Shipping Notifications and Tracking

  • Once your order ships, you will receive a confirmation along with tracking details if available.
  • Tracking availability depends on your destination and courier.

Failed Deliveries and Returns

  • If delivery fails due to incorrect address, recipient unavailability, or refusal to pay COD, the package may be returned to us.
  • Re-shipment may incur additional charges and is subject to approval.
  • Please provide accurate contact and shipping details to avoid missed deliveries.

Damaged or Lost Shipments

  • If your order arrives damaged or is lost during transit, contact us immediately at [email protected] with photos and order details.
  • We will assist in resolving the issue with the courier.

Customer Responsibilities

  • Ensure all shipping information is accurate and complete.
  • Be available to receive and pay for your order.
  • Notify us promptly of any issues.

Additional Notes

  • We do not ship on weekends or public holidays.
  • Customers are responsible for any customs duties or taxes.
  • We are not liable for delays caused by customs or courier services beyond our control.

Thank you for trusting TaliaLoam with your order. We are dedicated to delivering your products safely and on time.